Letters
“Dear Gerry and Staff, Just a little note to say thank you for a job well done. It took a little longer than expected, but definitely worth the wait. We are already enjoying the pool. Can’t wait until summer. Again, thanks and if you ever need a recommendation, please feel free to call us.”
“To each and every employee: Thank you all for the outstanding repair/refinish job you completed in record time. The pool has never looked this good in the 17 years we have owned it and we are thrilled with the outcome. We will be more than happy to refer you business as you have always done excellent repair work for us and we will continue to call on your whenever needed.”
“So often people are quick to complain about products and services, however rarely does one get commended on a job well done. I would like to compliment all of you on my wonderful, perfect pool. What a splendid summer we are having! I am so glad we chose you to construct our pool. I have spoken to friends who have had awful experiences with building a pool, but my family was blessed with an efficient, swift, and professional job.”
“It’s been a year since our pool was done. We love it and are having so much fun! We know why you guys are number 1! Thank you, Thank you!”
“We couldn’t be happier with our new pool! And with the customer service you provided during construction and beyond. Your level of professionalism has, from day one, far exceeded our expectations, putting our media-fed fear of pool companies to rest. From Ray’s friendly demeanor during that first sales call and helpfulness during every decision, to Kathi’s reassuring voice on the phone whenever I’d call, to you Gerry, personally coming out to check on all aspects of the job, to most recently, promptly responding to what turned out to be minor concerns. And every worker who has come to our house has been just as professional. We thank you and your staff for all their hard work and for the piece of mind that comes with making the right decision in choosing Almar/Jackson Pools.”
“Thank you for sending the guys out so quickly to repair the tile. It is a pleasure to do business with your company.”
“Just a note to thank you ALL for the great job you did regarding the construction of our pool. Of all the contractors we had to deal with while building our home as ‘owner/builder’ you guys definitely came out on top. Our phone calls and requests were always handled professionally and in a pleasant manner. You did what you said you were going to do and did it well. Thank you for a job well done. Please feel free to use us as a reference and if needed send prospective clients out to see our pool. It turned out better than we anticipated.”